Terms of service

TERMS OF SERVICE

Last updated: 10 November 2026

Welcome to New Reign. These Terms of Service govern your use of our website, newreign.co.za, and any purchases made through our online store.

By accessing our website or placing an order, you agree to these terms, subject to your rights under applicable South African law.

1. General Conditions

New Reign reserves the right to update, modify or discontinue any part of the website or its services where reasonably necessary.

Customers must be legally capable of entering into a binding agreement to make purchases through our website.

2. Products and Descriptions

We make reasonable efforts to ensure that product descriptions, images, pricing and other product information are accurate.

However, slight variations in colour, appearance or presentation may occur due to screen settings, photography and manufacturing differences.

Product availability is subject to stock levels.

3. Pricing and Payments

All prices displayed on our website are in South African Rand (ZAR), unless otherwise stated.

Prices and promotional offers may change without prior notice. Any price changes will not affect orders already accepted and confirmed.

Orders must be paid for using the payment methods made available at checkout.

4. Orders and Acceptance

After placing an order, customers will receive an order confirmation.

New Reign reserves the right to contact customers regarding order verification, payment issues or stock availability.

If an order cannot be fulfilled, the customer will be notified and any payment due for a cancelled or unavailable order will be refunded in accordance with applicable law.

5. Shipping and Delivery

Our estimated delivery timeframe is 2–4 working days.

Delivery fees, where applicable, will be displayed during checkout.

For additional information, please refer to our Shipping & Delivery Policy.

6. Returns and Refunds

Returns, cancellations and refunds are governed by our Refund & Returns Policy and applicable South African consumer legislation.

Nothing in these Terms of Service limits any consumer rights that cannot legally be excluded.

7. Intellectual Property

All website content, including text, graphics, logos, images, design elements and other materials, belongs to New Reign or its respective rights holders, unless otherwise indicated.

No website content may be reproduced, distributed or commercially used without appropriate permission.

Product trademarks and brand names remain the property of their respective owners.

8. Website Use

Customers agree not to:

Use the website for unlawful purposes.
Attempt to gain unauthorised access to our systems.
Submit fraudulent orders or misleading information.
Interfere with the website's operation or security.
Use website content in a manner that infringes intellectual property rights.

9. Third-Party Services

Our website may use third-party services, including payment processors, courier companies and website applications.

These services may operate under their own terms and privacy policies.

10. Limitation of Liability

To the extent permitted by law, New Reign will not be responsible for indirect losses arising from the use of our website or circumstances beyond our reasonable control.

Nothing in these terms excludes liability or consumer rights that cannot legally be excluded under South African law.